For clinics, practices & hospital comms
It's Saturday at 10 p.m. Can your patient still find the right number?
Branded clinic cards on every staff member's lock screen. After-hours numbers that update over the air. QR in the waiting room saved straight to the patient's phone.
Why patient access keeps failing
Three failures that turn into a midnight phone call to the wrong line.
01
Paper card in a drawer.
Patient takes a paper card at check-out, puts it in a drawer, never finds it again. When they need the clinic at 10 p.m. on a Saturday, they Google "urgent care near me" and end up at a competitor.
02
On-call number changes Monday.
The on-call doctor rotates weekly. The card patients took home last week says the wrong name and possibly the wrong number. Reprinting and re-distributing every Monday is impossible - so the card just goes stale.
03
Departed staff still listed.
A nurse left in March. Their card is still in patient phones, drawers, and the waiting-room corkboard. Patients call; nobody answers; or worse, the new staff finds out they've been redirecting calls for a year.
A clinic card built for healthcare reality
Always current. Always reachable. Always GDPR-clean.
A card that updates without reprinting. Edit the on-call number once in the admin panel - every Wallet pass updates over the air, every printed QR resolves to the new card. The Saturday-night patient gets the right line.
A QR the patient saves in one tap. Print one QR for the waiting room. Patients scan, see the clinic card with hours + phone + address + directions + after-hours number, tap save. The clinic is in their phone - no app, no friction, no Google search at midnight.
No PHI in the platform, by design. The card holds only professional contact info - staff name, title, clinic, phone. Patient information never enters HeyDrop. GDPR-clean by construction; HIPAA exposure minimised because there's no PHI to expose.
Capabilities
The features clinics use weekly.
Built for the real rhythm of patient access - rotations, after-hours, multi-site practices.
Push updates over the air
Edit the on-call line once. Every Wallet pass and printed QR reflects the new info instantly. No reprints.
Waiting-room QR
One QR on the wall. Patients scan, save the clinic, walk home with the right contact in their phone.
Time-aware destinations
Weekday vs weekend variants. Daytime shows reception; evenings show the on-call answering service.
Multi-staff brand-locked
Brand-locked template across all staff. Onboard in minutes, offboard in 30 seconds. Audit-clean.
Address + directions
Tap the address on the card; opens in Apple Maps or Google Maps. Patients arrive on time, the first time.
GDPR-clean by design
No PHI in the platform. EU-hosted, encryption in transit and at rest, scoped access, full data-subject controls.
What changes for the practice
From the first staff card to the next compliance review.
Week 1
Waiting-room QR up by Monday.
Brand template approved by clinic admin. QR printed for the waiting-room poster. Patients start saving the clinic the same day.
Quarter 1
After-hours misroutes drop to zero.
Patients calling the right number on Saturday night because the card they saved is still current. On-call rotation finally invisible to them.
Year 1
Compliance review: 30 minutes.
Auditor asks where patient data is stored. Answer: nowhere on our side. Asks about GDPR data-subject requests. Answer: full export and delete from the admin panel. Review closes early.
0
PHI in platform by design
EU-hosted
Infrastructure
Push
OTA updates to Wallet
30s
From offboard to revoked
Used by practices
Clinics where patients can always reach the right line.
“We rolled out HeyDrop to 200+ employees in a week. Consistent branding, zero IT headaches.”
“HeyDrop helped our sales team capture 3x more leads at CES 2026. The AI scanner is a game-changer for conferences.”
Two real workflows
Saturday after-hours, Monday rotation.
Workflow 1 · Saturday 10 p.m.
Patient needs help.
Patient opens the clinic contact saved from the waiting-room QR last month. The card now shows the after-hours number (not the receptionist line, which is closed). They tap call. Right line, first try. No Google search, no competitor URL.
Workflow 2 · Monday rotation
On-call doctor changes.
Clinic admin opens the panel, swaps the on-call destination to next week's doctor. Wallet passes update over the air. The QR poster on the wall now resolves to the new card. Zero reprint, zero patient confusion.
Compliance-friendly
Pass the data-protection review.
EU-hosted infrastructure, encryption in transit and at rest, scoped OAuth, full audit log, GDPR data-subject controls. No PHI in the platform by design - the card holds only professional contact info. Read the Trust Center.
- Patient-side: nothing tracked, nothing profiled, nothing geofenced.
- Tap-to-call works directly from the saved contact in the patient's phone.
- Multi-clinic support: brand-locked templates per location.
Roll it out for the clinic
A patient who can find you on Saturday is a patient who comes back.
Teams plans from $1.99/card/month with full admin controls. Custom enterprise pricing for hospital systems.
Healthcare FAQ
FAQ
Is HeyDrop GDPR and HIPAA compliant?
GDPR: yes - EU-hosted infrastructure, encryption in transit and at rest, scoped access, full data-subject controls. HIPAA: HeyDrop is not a Covered Entity tool and we do not process PHI. The card itself contains only the staff member's professional contact info - name, title, phone, clinic - which is not PHI. Patient information never enters the platform by design.
What happens when an on-call doctor changes?
From the admin panel, edit the on-call card or rotate which staff template is published. Wallet passes update over the air; printed QR codes resolve to the new card automatically - no reprint, no patient calling the wrong number at midnight.
Can patients save the clinic's contact without installing an app?
Yes. The patient scans the QR with any phone camera. The clinic card opens in the browser - name, hours, phone, address, directions, after-hours number. They tap 'Save to Contacts' and the clinic is in their phone. No download required.
How do we handle 50+ staff cards across multiple clinics?
Clinic admin sets brand-locked templates per clinic. Bulk-import staff via CSV. Each staff member gets their own card with brand consistency enforced. Onboard new staff in minutes; offboard departing staff in 30 seconds.
Can we put a single QR in the waiting room that patients scan to get the clinic contact?
Yes. Generate a clinic-level QR - destination is a card with the clinic name, hours, phone, address, after-hours number. Print it on the waiting-room poster, bathroom wall, parking-pass envelope. The card stays current; the print stays useful.
What about the after-hours / on-call number - can the card show different info on weekends?
Yes. The clinic card supports time-of-day variants. Weekday daytime shows the main reception; evenings and weekends show the on-call answering service. Updates push over the air to every saved Wallet pass.
Where is patient data stored if a patient saves our card?
Nowhere on our side. The save-to-contacts step happens in the patient's own browser and writes to their phone's address book. We don't see, store, or surface any patient-side data - your prospects aren't tracked or profiled.